CHARLOTTE DOUGLAS AIRPORT (CLT) INFORMATION

Charlotte Douglas International Airport is the primary airport for both commercial and military use in the metropolitan Charlotte, North Carolina area.

The airport is owned by the City of Charlotte and it is operated by Charlotte Aviation Department, a department that falls under the City of Charlotte. The IATA code is CLT and the ICAO code is KCLT.

It was first established as Charlotte Municipal Airport in 1935 before it was renamed after Ben Elbert Douglas Sr, the mayor of Charlotte at the time the airport was first established, in 1954 and in 1982 it was given its current name.

It is the fortress hub for American Airlines that operates over 700 daily flights to 149 destinations out of the airport and carries more than half of the passengers that come through the airport. It was the sixth busiest airport in the world ranked by aircraft movements in 2019, as well as the 11th busiest in the USA ranked by passenger traffic with over 50,000,000 passengers coming through it. In 2020 the number of passengers that moved through the airport was 27,205,082, a decrease due to the COVID-19 pandemic.

Charlotte Douglas International Airport is also the home to the Charlotte Air National Guard Base and its host unit, the 145th Airlift Wing as well as to an air cargo center and an American Airlines maintenance facility.

The airport has four runways as follows; 2 asphalt/concrete of 8,677 ft/2,645 m and 7,502 ft/2,287 m respectively and 2 concrete of 10,000 ft/3,048 and 9,000 ft/2,743 m respectively.

The airport has undergone several expansion and renovations over the many decades it has existed and there are more to come, including the construction of the CATS LYNX Silver Line light rail train service expected to be completed in 2030.

CLT has one single terminal with 5 concourses, A, B, C, D and E, with a total of 115 gates. The central terminal building houses ticketing, security and baggage claim and the concourses are all connected to this central building. Concourse A has 21 gates, Concourse B has 16 gates, Concourse C has18 gates, Concourse D has 13 gates and Concourse E has 46 gates. Concourse A is also divided into a main pier and an extension.

Arrivals, Departures and Airlines at Charlotte Douglas International Airport

• See live flight arrivals information at Charlotte Douglas International Airport
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• See all airlines and routes that serve Charlotte Douglas International Airport

Transfers at Charlotte Douglas International Airport

Rental Cars – The airport’s car rental facility houses the rental car companies at Charlotte Douglas International Airport. The facility is located on Levels 1-3 of the parking facility located opposite the terminal and the buildings are connected via walkways on Level 2, which is also the level where the rental car companies’ offices are located.

Public Transportation Buses – Charlotte Area Transit System, CATS, operates an Express bus called the Sprinter that runs between the airport and City Center Charlotte beginning in the early mornings to after midnight every day of the week.

The CATS bus stops on the curbside outside the Baggage Claim area and tickets are purchased on the bus. See more about buses to and from Charlotte Douglas Airport.

Taxis – Taxi companies with a license are allowed to wait at the taxi rank located right outside the Baggage Claim area on the Arrivals Level. An attendant is in operation to assist travelers during the day. A trip to City Center Charlotte costs around $25, for up to two passengers, and will take approximately 15-20 minutes. More information about taxis at Charlotte Douglas Airport.

Hotel Shuttles – Travelers can arrange transfer through their hotel, if the hotel offers the service, and they will get picked up at the hotel shuttle stop located outside the Baggage Claim area.

Limousines and Shuttles – Travelers can pre-arrange their private limousine or shuttle transfer through an independent company, and they will get picked up outside the Baggage Claim area.

Ride Shares – Travelers can arrange for transfer via a Ride Share app, and they will be picked up at the stop across from the CATS bus stop, located to the right outside the Baggage Claim area.

Trains – CLT doesn’t have a train station so travelers that wish to continue their journey via train must first go to the station they wish to travel from. The CATS light rail system, LYNX, serves the regional Charlotte while Amtrak connects Charlotte with cities like New York City and New Orleans. To get to a station by public transfer the Sprinter is the best option as it connects with other bus routes at various stops along the way. See more about using the train to get to or from Charlotte Douglas Airport.

Parking at Charlotte Douglas International Airport

The airport has several different parking lots to offer their visitors, from hourly to long term up to 30 days (for longer stays please contact the airport). The shorter term parking options are located closer to the airport, with the closest being the Hourly Deck on levels 4-7 in the parking facility connected to the terminal through walkways on the second level.

The other parking options offer complimentary shuttle services at all times.

WiFi at Charlotte Douglas Airport

CLT offers free WiFi connection to all visitors through their network called “CLT Free WiFi” and it is as simple as connecting to it before opening up a browser. If it doesn’t connect right away the browser probably needs refreshing or reopening before it works.

Smoking at Charlotte Douglas Airport

It is not allowed to smoke inside the airport or within 100ft/30.5 m from any doorways outside.

Charging Stations at Charlotte Douglas Airport

Power outlets and USB charging stations can be found in various locations throughout the airport terminal and it is also possible to purchase portable power in select retail locations.

Sanitizer Stations at Charlotte Douglas Airport

The airport has placed a number of hand sanitizer stations throughout the terminal.

Mother’s Rooms at Charlotte Douglas Airport

Three Mother’s Rooms can be found after the security control has been cleared, one on the upper level of the Atrium, one in the A Connector and one in the D/E Connector. All Mother’s Rooms have diaper changing stations, a sink and power outlets while two of the rooms have separated stalls for more privacy.

Diaper Changing Stations at Charlotte Douglas Airport

Diaper changing stations can be found in all restrooms (women’s, men’s and family) at the airport.

Pet Relief Areas at Charlotte Douglas Airport

Several pet relief areas are located once the security control has been cleared and there is also one in the Baggage Claim area for arriving travelers with pets.

ATMs at Charlotte Douglas Airport

ATM/cash machines are located in several areas of the airport, both on landside and on airside.

Currency Exchange Services at Charlotte Douglas Airport

A total of three Currency Exchange International, CXI, offices/desks can be found at the airport, although they might not all be open due to the COVID-19 pandemic.

USO Lounge at Charlotte Douglas Airport

The USO Lounge is located on the upper level of the Atrium once through to the secured side of the airport.

Interfaith Chapel at Charlotte Douglas Airport

There is an Interfaith Chapel on the upper level of the Atrium open for those wanting a moment of tranquility before their flight.

Lounges at Charlotte Douglas Airport

American Airlines Admiral Club has two lounges at the airport, one in Concourse B and the other in D/E Connector, and there is an American Express Centurion Lounge in the Mezzanine located on level 3.

Shopping and Dining at Charlotte Douglas Airport

The variety of shops at CLT, on the secure side, is vast as is the variety of places to eat and drink while waiting for the departing flight. There are a few shops and locations to have a meal on the landside as well for those accompanying or arriving travelers.

Accessibility at Charlotte Douglas Airport

Assistance for those with a disability is requested through the airline at least 24 hours in advance. The airport prides itself with having the focus that all travelers are equal.

Lost and Found at Charlotte Douglas Airport

The Airport Lost and Found Office is open every day from 8.00 AM to 6.00 PM, and is situated in the Baggage Claim Zone B. See more below.

Things to do in Charlotte

There are a number of activities to suit all ages and interests in the region - see a selection of tourist activities in Charlotte, North Carolina in the United States of America.

Charlotte Douglas International Airport Contacts

Address: 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
General Phone: +1 704-359-4013
Lost and Found Reporting Form: Lost and Found Form
Lost and Found Phone: +1 704-359-8765
Official Website: https://www.cltairport.com/

Local Information

Drive on: Right
Electricity: 120V/60Hz
Plug: A, B
Currency: US Dollar, USD, $